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General Rules

We’ll notify you by email when your order will be dispatched. All Products are carefully packed before shipping.
There is a possibility to arrange collection through services like Shiply and Bike Builders will be happy to assist you through the process.
The bike will be pre-assembled and adjusted.

UK Standard Deliveries 3-7 working days

All UK orders are sent using Royal Mail or courier (DPD Local, TNT or UPS). As standard, all orders should be delivered within 3-7 working days from the day of dispatch. On a special request, we can arrange faster delivery but it will be quoted individually – for more details contact us at

UK Standard Delivery cost:
  • Bikes 59 GBP
  • Parts 5-10 GBP – depends on part size and weight

Standard Deliveries outside UK

Quick delivery (delivery between 7-14 days) – we will only use well-known service providers like DPD, UPS or TNT. Bike Builders will issue to customer tracking details at the day of dispatch.

Quick Delivery cost:

  • Bikes 149 GBP
  • Parts 10-15 GBP – depends on part size and weight

Economy delivery
(delivery between 12-18 days) – option available only for bikes and on special request. Bike Builders can share with customer contact details to known and trusted companies who are offering delivery services on a smaller scale but in competitive pricing (circa 50 GBP). The customer, however, needs to handle all the arrangements with the service provider on his own, including payment for delivery.

Delivery delays- Covid 19

Bike Builders will put all the effort to dispatch your product on time but delays might occur due to various reasons including but not limited to listed below:

  • The availability of one of your order items may have changed from when you purchased, if this is the case we’ll call or email you to help you find an alternative or refund
  • If it’s a UK Bank Holiday period
  • Force Majeure such as COVID-19